8/5/2023 0 Comments Key biscayne ritz carltonI didn't appreciate having to order pots of coffee due to the dumb espresso machine, but I did love the tasty breakfast. Beach, view from our roomy one bedroom was great! - Bathroom - nice, love to have a bath & shower. Pros: - Key Biscayne is beautiful, walkable (I walked every morning for exercise), and the type of quiet resort vacation we love. We should be able to charge our devices - outlets need to work. Put Keurigs in the room so I don't have to order coffee from room service. I had to beg for towels & the room to be cleaned. Cons: - bellmen should open doors, particularly if you're walking in w/your luggage - whirlpool spas should be clean - I should not walk down to use it at night and find trays of food sitting next to it etc - rooms should be cleaned daily. I realize hotels post-pandemic are not always up to par, but for what we paid I'd expect a certain level of service, cleanliness, amenities. Overall I give it a 4 - they have things to work on. We found this hotel through the tennis program (Cliff Drysdale) and I was excited because I love the Ritz in Orlando, and my husband likes tennis. The warning states "may be charged.", at the Ritz Carlton Key Biscayne is should read "will be charged!" I strongly recommend avoiding this property at all costs! … In each and every case, the manager comes and listens to the reason and makes a decision whether or not to apply the penalty. Over 41 years, there have been times that I have departed early for one reason or another. As it turned out, the penalty was the cost of a room, all taxes for the day and the Resort Fee to boot! I should have stayed so I could watch another Miami rain shower from my balcony! Never will I visit this property again. I laughed and said well 50% is better than 100%. Upon checking out, I was informed that would be penalized by a 50% room charge for checking out early. After being weathered out on Day One and seeing the weather forecast for Day Two being the same, we decided to cut our trip short by a single day and head home. The weather in Miami did not coorperate with my desire to play golf for two days in Miami. To their credit, they did move us to a lovely room overlooking the pool and ocean. The next morning, I did approach the Receptionist, and explained what had happened. We spent the evening listening to the elevators go up and down all night. As it turned out, the TV did not work and it was located adjacent to the elevators. When checking in, I was informed that I had been "upgraded". My wife and I checked in late one evening (10:00pm). In a single word.Disappointing! I have been a loyal Marriott member for 41 years so I guess a bad stay was bound to happen, but not at the expensive costs associated with a Ritz Carlton property. Be Live Collection Marrakech Adults Only.Akti Imperial Deluxe Resort & Spa Dolce by Wyndham.Hotels near Vocational Institute of Florida.Hotels near Hi-Tech School of Cosmetology Miami, FL.Hotels near Miami International University of Art & Design.Hotels near Talmudic College of Florida.Hotels near Yeshiva Gedolah Rabbinical College.Hotels near Beauty Schools of America South Beach Campus.Hotels near Bill Baggs Cape Florida State Park.Hotels near Woof Gang Bakery & Grooming Key Biscayne.Hotels near Pilates Center by Bernadette.Hotels near Ritz-Carlton Spa, Key Biscayne.
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